We are able to accept orders by
telephone, fax, email and post. Please
ensure that you include as
information as possible when submitting
required includes: - invoice address,
delivery address, full item
descriptions, method of payment,
purchase order number (if applicable),
any delivery restrictions and your
anticipated delivery date. We will
respond to your
order by issuing an
Order Acknowledgement with confirmation
of the details
and order submitted.
there are any queries with regards to
your order, you will be contacted
receiving your order acknowledgement,
please check it without delay and
contact the sales office with any
anomalies. You will be contacted prior
to delivery with notification of
anticipated delivery date
that it is acceptable to deliver the
goods as arranged.
We accept payment by the following
methods: - Cash, Credit Cards (not
Cheques, BACS &
Bankers Drafts. Please note that if we are not delivering to the
registered cardholders address, we will require extra security checks to protect
against fraudulent use.
Subject to the size
of your order and goods ordered, it will
either be dispatched to you in one of
the following ways: -
1. Our Own Vans
2. Parcel Carrier i.e
TNT, Parceline, etc
3. Pallet Carrier.
1. If your delivery is
to be sent on one of our own vans, they
we will arrange to send your goods when
we next have a van in the area and you
will be contacted to confirm a time
(normally AM or PM) on a
2. If your delivery is via a parcel
carrier, then these deliveries are sent
on a standard three day service. A next day service is available subject to the
order being able to be prepared for collection within the
couriers specified times. There is and extra charge for this next day service and
the sales team should be able to advise.
larger orders and items, pallet carriers
are used. The standard pallet service is
day service. Deliveries are
generally made in the morning of this third day after dispatch.
As this is
more of a commercial service, this can
occasionally be subject to change.
Again a next day service can be requested for an extra charge subject to the order being
to be prepared for collection within the couriers specified times.
Orders over £300.00
are delivered free of charge to mainland
England & Wales with orders under
£300.00 subject to a £30.00 delivery
charge. For Scotland,
Ireland, Isle of Wight, Isle of Man,
Scottish Highlands and Islands, please
contact the sales team who can advise on
delivery charges. All prices include VAT at the current rate.