We are able to accept orders by telephone, fax, email and post. Please ensure that you include as much information as possible when submitting your order.

Essential information required includes: - invoice address, delivery address, full item descriptions, method of payment, purchase order number (if applicable),

any delivery restrictions and your anticipated delivery date. We will respond to your order by issuing an Order Acknowledgement with confirmation of the details

and order submitted. If there are any queries with regards to your order, you will be contacted immediately. Consequently, upon receiving your order acknowledgement,

please check it without delay and contact the sales office with any anomalies. You will be contacted prior to delivery with notification of your allotted delivery time

and confirmation that it is acceptable to deliver the goods as arranged.

We accept payment by the following methods: - Cash, Credit Cards (not Amex), Debit Cards, Cheques, BACS & Bankers Drafts.

Subject to the size of your order and goods ordered, it will either be dispatched to you in one of the following ways: -

1. Our Own Vans

2. Parcel Carrier i.e TNT, Parceline, etc

3. Pallet Carrier.

If your delivery is to be sent on one of our own vans, they we will arrange to send your goods when we next have a van in the area and you will be contacted

to confirm a time (normally AM or PM) on a specific dated. If your delivery is via a parcel carrier, then these deliveries are sent on a 'Next Day' service.

You will be notified when your goods have left us and when delivery can be expected. With larger orders and items, pallet carriers are used.

The standard pallet service is a three day service. Deliveries are generally made in the morning of this third day after dispatch. As this is more of a commercial service,

this can occasionally be subject to change.

Orders over £300.00 are delivered free of charge to mainland England & Wales with orders under £300.00 subject to a £25.00 delivery charge.

For Scotland, Ireland, Isle of Wight, Isle of Man, Scottish Highlands and Islands, please contact the sales team who can advise on delivery charges.

The Garden Seat Unit 13 Weights Farm Business Park Redditch Worcs B97 6RG

 Tele  0870 750 1201 Fax 0845 053 6001